Find quick answers to common questions about our organic castor oil, castor wraps, ordering, and shipping below.

  • Castor Oil Benefits

    The top 5 benefits of Castor oil to help your body's natural healing processes

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  • How to use a Castor oil wrap

    Instructions and care tips for using Castor oil wraps at home

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  • Hair Growth with Castor oil

    Learn about the power of Castor oil for hair

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  • How to Refill your Roller Bottle

    Watch this quick demo video on our YouTube when it's time to refill.

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Castor Oil FAQs

Where is your Castor oil sourced?

  • Our Organic Castor Oil is sourced from India via an ACO‑certified Australian supplier.
  • It’s 100% pure, organic, hexane‑free, cold‑pressed, and bottled in amber glass, with rigorous testing and documentation.

Is your Castor Oil organic and hexane-free?

  • Yes, certified-organic supply chain and hexane-free.
  • No additives, fragrances, or preservatives.

Plastic or glass bottles?

  • We only use amber glass bottles.
  • Amber glass protects the oil from light exposure and preserve its quality.
  • Our Roll-on bottles are also real amber glass.

Is it cold-pressed/extra virgin?

  • Yes, our Castor oil is cold-pressed.
  • While 'extra virgin' is typically used for olive oil, meaning unprocessed and cold-pressed, our Pure Castor Oil meets those criteria as well.

What sizes do you offer?

  • 50 mL, 200 mL, 500 mL, and 1 L bottles.
  • As well as our Roll-ons in 50 mL and 10 mL sizes. See all sizes here.

What is the expiry date?

  • Current batch expiry date: September 2026.
  • Store tightly sealed, in a cool, dark place.
  • Our Castor oil is pale yellow, and has a mild, nutty scent. Discard if brown/cloudy or if you notice a rancid smell.

Can I refrigerate castor oil?

  • Refrigeration isn’t necessary. Store tightly sealed in a cool, dark place.
  • Best storage temperature: around 15–25°C (room temperature). Cold conditions will thicken castor oil, which can slow absorption; let it return to room temp before use.

What are the benefits of using Castor oil?

  • Key benefits: hydrates dry skin, supports scalp and hair health, and offers soothing comfort when used with wraps over targeted areas.
  • It’s rich in ricinoleic acid and natural vitamin E, and is traditionally used for relaxation and wellness routines.

Will Castor oil help with pain and inflammation?

  • Castor oil is commonly used for soothing comfort on sore muscles and joints, especially when paired with a castor oil wrap and gentle heat.
  • Many people also report relief for period pain and endometriosis-related discomfort.
  • Timelines: mild issues (stomach or period pain) may ease within 1–3 days; longer‑standing concerns often need consistent wraps over a few weeks.

What can I use Castor oil for?

Castor oil uses (topical)

  • Comfort and relief

Sore joints and muscles: Massage a small amount directly into the ares, or use a castor oil wrap and gentle heat for 30–60 minutes.

Period pain and abdominal discomfort: Apply a waist wrap over the lower abdomen.

Bowel discomfort/bloating: Use a waist wrap over the waist/liver area.

  • Wellness routines

Liver area (waist) wraps: Commonly used 3–5 times per week for relaxation and routine wellness.

Thyroid/neck area: Massage directly onto area or use a neck wrap as preferred.

  • Skin care

Body moisturiser: Apply a thin layer on damp skin; a little goes a long way.

Face moisturiser: Apply a small amount on damp skin, or use our Castor Oil Roll‑On to glide on a thin layer.

Problem‑prone or itchy skin: Many people use it to calm dryness and support the skin barrier.

Dry skin and rough patches: Massage on heels, elbows, cuticles.

Appearance of scars: Massage into the area regularly.

  • Hair and brows/lashes

Scalp and hair: Massage into roots, leave 30–60 minutes or overnight, then shampoo.

Brows and lashes: Apply a small amount at night directly to the area.

Can I use castor oil on my face?

  • Yes, our castor oil can be used as a daily face moisturiser.
  • Apply a small amount on damp skin, or use our Castor Oil Roll‑On to glide on a thin layer.
  • It’s rich in fatty acids and natural vitamin E, supporting the skin barrier with antioxidant protection.
  • Many people use it to help soften the look of fine lines and support skin elasticity. It can also help reduce puffiness, as it promotes surface circulation.

Will castor oil give me facial hair?

  • No, Castor oil won’t make hair grow where it doesn’t naturally grow. Facial hair growth is driven by hormones, not topical oils.
  • Castor oil simply nourishes existing hair and the surrounding skin. It can help brows and lashes look fuller where follicles already exist, but it won’t create new hair in areas without active follicles.

Can I use castor oil on eyelashes and eyebrows?

  • Yes, dab a small amount onto your eyelashes and/or eyebrows nightly.

Can I use Castor oil on my eyelids?

  • Many people use castor oil around the eye area at night. Apply a thin layer to the eyelids/under‑eyes, and allow it to absorb overnight.
  • Some people with dry‑eye or blepharitis concerns choose to apply a small amount of castor oil to the eyelids at night.

How do I use Castor oil for detox?

  • Many people use a castor oil wrap over the liver area (right side under the rib cage) for 30–60 minutes, 3–5 times per week.
  • Start gently (shorter sessions, less oil) and see how you feel; increase as comfortable.
  • This routine is traditionally used for relaxation and wellness. Some people report it helps them feel lighter and more comfortable in the abdominal area.
  • Do not use while pregnant or breastfeeding. Consult your naturopath for further advice.

Is castor oil good for hair growth?

  • Yes, Castor oil is commonly used to support hair/scalp health.
  • How to use: Massage a small amount into the scalp, leave for 30–60 minutes or overnight, then shampoo out.
  • See the full method in our hair growth guide here.

What's the best way to remove Castor oil from hair?

Massage shampoo into oiled hair, then rinse and shampoo again if needed.

Can I use Castor oil for acne or eczema? Will it clog pores?

  • Castor oil has a very low comedogenic rating and is unlikely to clog pores for most skin types.
  • Many people use castor oil to help calm acne‑prone or eczema‑prone skin thanks to its soothing, barrier‑supporting properties.
  • Tips: apply a thin layer on damp skin, and patch test first if you’re sensitive.

Can I mix castor oil with other oils or essential oils?

  • Absolutely. Many customers add their own essential oil blends to our Castor oil for massage and relaxation.
  • We have ready-to-go oil blends in our Roll Ons & Blends Collection.

Can I use Castor oil during my period?

  • Yes, many people use castor oil during their period for soothing comfort. Apply a wrap over the lower abdomen, below the belly button.
  • During your period: Use a waist wrap daily over your abdomen area for 30–60 minutes (or longer if comfortable). Heat can help with comfort and may help the oil absorb faster.
  • Between periods: use 3–4 times per week and then take a short break to see how you feel. If comfortable, you can gradually increase time; some people wear a wrap overnight.
  • Note: Some people notice an increase in menstrual flow when using castor oil or castor oil wraps. If this happens, discontinue use during your period and resume between periods next cycle.

What’s the “belly button” method?

  • Applying castor oil to the belly button is a Ayurvedic practice, rooted in the belief that the navel, or 'Nabhi,' is a vital focal point of the body.
  • It is thought to nourish and balance the body by connecting to numerous veins and energy pathways.

Is castor oil safe during pregnancy or breastfeeding?

  • Do not ingest while pregnant. Ingesting Castor oil can irritate the intestines, which can bring on labor. 
  • It is generally safe to use a small amount of Castor Oil externally for moisturising on the body while breastfeeding. Avoid the torso area. Consult your naturopath for further advice.

Can I ingest your castor oil?

  • Our oil is sold for external use only. However, it is safe to take orally if you like. It’s 100% pure and organic.
  • The recommended dosage is 15-60ml orally for constipation. Some people also take a tablespoon a week for general wellness. Just be cautious if you haven’t had it before as it can have a laxative effect.
  • Do not ingest while pregnant or breastfeeding. Consult your naturopath for further advice.

What’s the difference between yellow and black castor oil?

  • With Black castor oil the beans are roasted, in yellow castor oil they are not.
  • Black castor oil can be good for coarse or thick hair. For most people yellow castor oil is gentler on your hair and scalp.

Does Castor oil help with headaches?

  • Castor oil isn’t a primary headache remedy, but some people find it soothing for tension headaches. Gently massage a small amount onto the temples, forehead, and neck/shoulder area to relax surface muscles.
  • For a cooling sensation, add a drop of peppermint oil diluted into the oil.

Castor Oil Wraps & Packs FAQs

How do I use a Castor Oil Wrap?

Apply up to 1 tablespoon of oil to the white inner fabric, wait 10–15 minutes, or smooth it in with the back of a spoon. Place the oil side on your skin and relax for 30–60 minutes (overnight is optional). Body heat is enough or add a heat pack if you like.

What wraps are included in the 8 piece set?

The wraps included in our 8 piece set are:

  • Waist wrap x 1 piece - Includes 2 elastic straps and buttons for fastening.
  • Neck wrap x 1 piece - Includes cotton strap with plastic toggle for fastening.
  • Knee wrap x 2 pieces - Includes 2 elastic straps and buttons for fastening.
  • Foot wrap x 2 pieces - Includes velcro for fastening.
  • Chest wrap x 2 pieces - Tuck under your bra or singlet.

We also sell our waist wraps separately, or have 2-piece or 3-piece sets. You can see all of our wrap options here.

Do I have to wash the wrap before first use?

  • Yes, wash your wraps before first use to remove any packaging or manufacturing residue.
  • A gentle machine wash or hand wash is fine.
  • Dry thoroughly before use. You can tumble‑dry or air‑dry in the sun.
  • Tie any straps together before placing in the washing machine or dryer.

How do I wash Castor Oil Wraps?

Once you have an oil-soaked wrap, pre‑soak it in warm water with baking soda (and/or borax) overnight. Then hand-wash or machine wash separately. Dry thoroughly before reuse. Washing machine and dryer friendly, but make sure to tie any straps together.

How often should I use a wrap?

For common routines: 3–5 times per week. During your period, many people use daily for comfort. Adjust to what feels best.

Where do I place the wrap?

Wraps can be used on any area of the body. Most commonly our waist wrap is used on the lower abdomen (period pain/bloating) or liver area (right side under rib cage). We also have wraps for other areas of the body to provide soothing support.

Can I use Castor Oil wraps for Liver Detox?

  • Many people use a castor oil wrap over the liver area (right side under the rib cage) for 30–60 minutes, 3–5 times per week.
  • Start gently (shorter sessions, less oil) and see how you feel; increase as comfortable.
  • This routine is traditionally used for relaxation and wellness. Some people report it helps them feel lighter and more comfortable in the abdominal area.
  • Do not use while pregnant or breastfeeding. Consult your naturopath for further advice.

Can I use Castor Oil wraps for period pain?

  • Yes, many people use castor oil during their period for soothing comfort. Apply a wrap over the lower abdomen, below the belly button.
  • During your period: Use a waist wrap daily over your abdomen area for 30–60 minutes (or longer if comfortable). Heat can help with comfort and may help the oil absorb faster.
  • Between periods: use 3–4 times per week and then take a short break to see how you feel. If comfortable, you can gradually increase time; some people wear a wrap overnight.
  • Note: Some people notice an increase in menstrual flow when using castor oil or castor oil wraps. If this happens, discontinue use during your period and resume between periods next cycle.

Will Castor oil stain?

Yes, it can stain clothing or furniture, however the wraps have a waterproof outer layer to prevent leaks. If wearing overnight, use older clothing and a towel underneath you to protect bedding as they can move around in your sleep.

Do I need a heat pack?

  • Heat packs are optional. Your body heat is usually sufficient.
  • A heat pack can increase comfort and may help the oil absorb a little faster.
  • The Waist Wrap includes a zip pocket designed to hold our small heat pack (50cm x 50cm).

How much Castor oil should I use on a wrap?

First use: up to 1 tbsp.

Ongoing: 1 tbsp (or less) is often enough as the fabric retains oil.

If using overnight in bed it’s best to have a towel down in case the wrap moves around.

Will the Waist Wrap fit around my waist?

We offer two Waist Wrap styles with slightly different fits:

  • Buttons style: Adjustable elastic straps with button holes. Suits most waists approx. 48–120 cm.
  • Velcro style: Wide Velcro closure. Suits most waists approx. 50–125 cm.

Our Buttons style is the default in most packs and bundles. If you’d prefer the Velcro style, don't hesitate to get in touch with us and we’ll swap it for you (subject to availability).

Where are your Castor Oil Wraps made?

Our wraps are made in China.

We invested significant time in researching and selecting a supplier committed to delivering a premium product with an Organic Cotton inner lining material.

We have received many beautiful reviews from customers on the quality and feel of the wraps. You can read the customer reviews here.

What are the round pads for?

The round pads are our chest wraps and can be tucked inside your bra or used under a tight singlet.

Many people use them when they have chest congestion or lumps in the area.

Can I use the Neck wrap as an eye mask?

Yes, the Neck Wrap can be placed over your eyes. It is the same shape as a eye mask and has a toggle to secure it in place.

Pure Copper Jewellery FAQs

Are your bracelets pure copper?

  • Yes, all of our copper jewellery is made of 99.99% pure red copper.
  • To slow down oxidation, they have a thin copper-alloy plating on the outside, which will fade over time.
  • Our jewellery maker specialises in crafting high-quality pure copper magnet therapy jewellery.

Does copper make your skin go green?

It can for some people. Copper may react with sweat, skin pH, or lotions and leave a harmless green tint which washes off with soap and water.

Can I wear copper jewellery in water (shower, ocean, pool)?

It's best to remove your copper jewellery before prolonged exercise, swimming, or showering.

Water speeds up the oxidation process, so your bracelet may tarnish quickly. You can clean your bracelet to remove the tarnish.

How do I clean a copper bracelet?

To easily clean your copper jewellery, follow these steps:

  • Mix 1 tbs of white vinegar with 1/2 tsp of salt in a small cup.
  • Soak a soft cloth in the mixture.
  • Wipe your copper jewellery with the wet cloth.
  • Rinse the jewellery under water and dry with a towel.

Why is copper beneficial to our body?


It's believed that small amounts of copper ions may be absorbed through the skin when in contact with pure copper.

These ions play a role in biochemical processes that affect skin health and overall well-being.

Copper is also believed to stimulate certain meridians, promoting energy flow and balance within the body.

Why are there silver magnets on the inside of the bracelet?

The neodymium magnets are for magnetic therapy. They may help with reducing inflammation and improving your body’s energy flow.

What are the holistic benefits of Pure Copper?

Arthritis Pain Relief: Users may experience relief from arthritis and joint pain. Copper's anti-inflammatory properties may reduce inflammation and enhance blood circulation, promoting natural healing and pain reduction.

Skin Health: Copper supports collagen and melanin production, nurturing healthy skin. Wearing our bracelet releases copper ions, which may enhance your skin's natural radiance.

Energy Balance: Balance your energy and vitality with the precision of a link design. Feel grounded and energized, amplifying your overall well-being.

What are the holistic benefits of Magnet Therapy?

Pain Relief: Neodymium Magnets may help to provide targeted pain relief. By improving blood circulation and reducing inflammation, ensuring comfort and well-being.

Improved Energy Flow: Experience balanced energy flow as the magnets may enhance your body's vital energy, promoting overall wellness. 

Better Sleep: Enjoy improved sleep quality. Balanced energy contributes to a restful sleep, ensuring you wake up refreshed and revitalized.

The Link Bracelet is too big, can I re-size it?

Yes, all of our clasp bracelets can be resized by removing some of the links, like a metal watch band. 

If you take the bracelet to a watch repair shop they will do it for you, approx $15. 

We also supply DIY Bracelet Adjusters so you can remove the links yourself. Here is the link to purchase.

Will the Tree of Life bracelet fit my wrist?

The Tree of Life bracelet is adjustable and fits the average adult wrist. Copper is a soft metal, so to adjust you gently pull it open and push it closed on the sides to fit your wrist.

If you have a small wrist or you are purchasing for a child, we have a smaller size available, see link here.

Ordering and Shipping FAQ's

Where do you ship from?

All orders are packed and shipped from Melbourne, Australia.

Do you offer local pick up?

We don't offer local pickup at this time.

What are your shipping rates & delivery times?

  • Australia: Flat rate Standard $8.95, Express $14.
  • Typical delivery: 2–8 business days depending on location and service.
  • We post every business day using Australia Post.
  • You will be sent a tracking number and tracking link once your order has been shipped.

Do you offer international shipping?

We currently ship internationally to New Zealand, the UK, and Canada.

For International shipping, we use DHL.

  • International Shipping: 3 to 10 business days

Please note that these are only estimates, and actual delivery times may vary. 

I'm having trouble placing an order. What should I do?

You can also call us directly to place the order over the phone, provided you have a credit card.

Can I modify or cancel my order?

If it hasn’t shipped, we’ll do our best to update it. Contact us as soon as possible with your order number.

I didn't receive an order confirmation. What should I do?

We send an order confirmation as soon as you place the order.

Please check your junk mail/promotions folders.

The email will be sent from samara@abetter.com.au

Subject starts with "A Better order"

If you still can't locate it, please contact us on the form below.

I didn't receive a tracking number. What should I do?

We send a shipping confirmation as soon as we ship your order.

Please check your junk mail/promotions folders.

The email will be sent from samara@abetter.com.au

Subject starts with "A shipment from order"

If you still can't locate it please contact us on the form below.

My order hasn't arrived. What should I do?

Please check the tracking link on your shipping confirmation email for updates from Australia Post on your delivery time.

If there is a delay or issue with your delivery, please contact us on the form below.

My order arrived damaged, what should I do?

  • We’ll sort it quickly. Please email us with your order number and clear photos so we can replace or refund.

Payment FAQs

Do you have Afterpay?

Yes we do! If you can't see it as a payment option, click 'checkout as guest' and all the payment options should appear.

What payment methods do you accept?

We utilize Shopify as our trusted payment gateway. You can choose from a variety of payment options, including:

  1. Major Credit Cards
  2. Apple Pay
  3. Google Pay
  4. PayPal
  5. AfterPay
  6. ZipPay

Do I need an account to order?

No, guest checkout is available. Creating an account makes it easier to track orders and reorder quickly.

Do you offer discounts?

Yes—new customers receive a 10% welcome discount. We also send exclusive offers to our email subscribers.

I forgot to apply my discount, can you add it after checkout?

  • Contact us with your order number; if eligible, we’ll do our best to help.

Is my payment information secure?

Yes, we partner with Shopify, a trusted e-commerce platform, as our payment gateway.

All transactions, including the input and processing of payment details, are encrypted and safeguarded through secure SSL (Secure Sockets Layer) technology. This encryption ensures that your personal and financial information remains confidential and protected.

If you can't find the answers you're looking for, please reach out below:

Samara Amadi

samara@abetter.com.au

+61 421 082 860

Melbourne, VIC, Australia

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