Find quick answers to common questions about our wellness products, ordering, and shipping below.

If you can't find what you're looking for feel free to contact us, we'll be happy to help.

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Where does your Castor oil come from?

Our Organic Castor Oil is sourced from India and is 100% pure and organic.

It holds ACO Organic certification from our accredited Australian supplier, ensuring rigorous testing and thorough documentation for organic certification.

Is your Castor Oil hexane-free?

Yes, our Castor Oil is 100% hexane-free.

It is prepared in India without the use of hexane or any harmful chemicals, ensuring its purity and quality.

Is your Castor oil in a glass bottle?

Yes, all of our Castor Oil comes in amber glass bottles to protect the oil from light exposure and preserve its quality.

This includes all our bottle sizes, as well as our convenient roller bottles.

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What pieces are included in the 8 piece Castor Oil Wraps set?

Waist wrap x 1 piece

- Includes 2 elastic straps and buttons for fastening.

Neck wrap x 1 piece

- Includes cotton strap with plastic toggle for fastening.

Knee wrap x 2 pieces

- Includes 2 elastic straps and buttons for fastening.

Foot wrap x 2 pieces

- Includes velcro for fastening.

Chest wrap x 2 pieces

- Sit inside your crop top or singlet.

How do I use Castor Oil Wraps?

Prepare Wraps:

Wash and dry the wraps thoroughly before use.

Apply Castor Oil:

Apply up to 1 tablespoon of castor oil in the centre of the white side of wrap, avoiding the edges. Wait 10-15 mins for the oil to soak in, or use the back of a spoon to smooth the oil in.

Secure in Place:

Place the wrap onto the desired area on your body, adjusting the straps/Velcro for a snug fit with white side on your bare skin.

Activate Heat:

Your body heat will warm the oil, or use a heat pack on top to maintain warmth. The waist wrap has a zip pocket for a small heat pack.

Relax and Absorb:

Relax for 30 mins to 1 hour for optimal oil absorption.

Remove and Wipe:

Remove the wrap and wipe off any excess oil

How do I wash Castor Oil Wraps?

I'd recommend to pre-soak the wraps overnight in hot water with baking soda and/or borax. Then hand wash or wash separately in the washing machine.

Make sure the fabric is completely dry before using again. You can use the dryer or lay in the sun.

Can I use Castor Oil Wraps daily?

Yes, you can certainly use the wraps daily. Sometimes it can take a week or two to start feeling the benefits depending on the condition. But I wouldn't over-do it, use them when you feel it's needed.

How much oil should I use with Castor Oil Wraps?

I’d recommend using up to 1 tablespoon of oil on any of the wraps for the first use.

If using the wraps daily- You may find that only a teaspoon is needed the next day, or sometimes none. The oil will have soaked into the inner fabric so you need to judge if you need more. 

If using overnight in bed - It’s best to have a towel down in case the wrap moves around.

Where are your Castor Oil Wraps made?

The Castor Oil wraps are crafted in China.

We invested significant time in researching and selecting a supplier committed to delivering a premium product with an Organic Cotton inner lining material.

We have received many beautiful reviews from customers on the quality and feel of the wraps. You can read the customer reviews here.

What colour wraps would you recommend?

All colours are great for normal use.

I have tested them myself and they are very comfortable to wear, even overnight in bed.

If your planning on using the castor oil wraps every day repeatedly, I would recommend choosing the white or nude colour. With heavy oil build up dark colours are more prone to colour bleeding.

Here are a few precautions to minimise any transfer-

1. If you're using the wraps daily, you only need to add a small amount of oil (if any) each time as the fabric will already be coated in the oil.

2. After using the wrap 3-4 times you may need to wash it if it feels heavy or if the oil has moved onto the edges, to avoid oil leakage. The wrap can only hold so much moisture.

3. Make sure the wrap is completely dry before use. They are quite durable so a tumble dryer is fine or dry in the sun.

4. Once completely dry, only apply a maximum of 1 tablespoon of oil to the wrap and less each time if you're using it again.   

5. If using overnight in bed, lay a towel down underneath you in case the wrap moves in the night.

Can I use Castor Oil wraps for Liver Detox?

Yes, you can use the waist wrap over your liver located on the right side, underneath the right side of the rib cage. 

I would recommend to use the wrap for a liver detox for 3-4 days and then take a break and see how you feel. It all comes down to how your body feels.

If you feel you need it again in a month or so then it's safe to use again.

Can I use Castor Oil wraps for period pain?

Yes, I recommend using the waist wrap on your belly during your period to help relieve pain.

You can also use it for 2-3 weeks when not on your period, to help reduce chronic pain. Try doing this a few times a year and see if you get results.

It can also help with reducing C-section scars, although wait 6 weeks until you are fully healed before starting.

Will the Waist Wrap fit around my waist?

The waist wrap is a universal size and will fit most body types, from around 48cm to around 120cm.

The waist wrap itself is 46cm long, and has 2 buttons on one side and 2 elastic straps on the other side. The elastic wraps have button holes at 1cm intervals.

You can fix the elastic straps into the buttons on the wrap at your desired length.

The total length of the waist wrap with the elastic straps extended comes to around 100cm, however the elastic will easily stretch to around 120cm.

How do I use the Waist Wrap?

First pre-wash the wrap and make sure the fabric is completely dry.

Then just lay the wrap flat and put a tablespoon of oil in the middle.

Smooth the oil with a spoon so it soaks in.

Then position it on your back or your stomach/liver area and use the straps to tighten it around your body and secure with the buttons. It doesn't need to be too tight, just tight enough that it won't slip down.

You can leave it there for about an hour and then take it off, or sleep with it overnight. It should be quite comfortable to wear. Just lay a towel down if sleeping with it in case it moves in the night.

The round Chest Wraps won't fit in my bra, what can I do?

I would suggest using the waist wrap on your chest area if the round wraps aren't fitting correctly.

The waist wrap can easily be used on the upper chest/breast area by tightening the elastic straps. The straps extend to around 120cm.

Do you have a Wrap for over your eyes?

The Neck Wrap can easily be used to cover your eyes if you're sleeping with it overnight. It is the same shape as a eye mask and has a toggle to secure it in place.

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Are your copper bracelets really 100% pure copper?

Yes, 99.99% pure copper to be exact.

That was a huge factor in my product selection. We invested significant time in researching and selecting a supplier who specialises in crafting high-quality pure copper magnet therapy jewellery.

Why is copper beneficial to our body?


It's believed that small amounts of copper ions may be absorbed through the skin when in contact with pure copper.

These ions play a role in biochemical processes that affect skin health and overall well-being.

Copper is also believed to stimulate certain meridians, promoting energy flow and balance within the body.

Why are there silver magnets on the inside of the bracelet?

The neodymium magnets are for magnetic therapy. They can help with reducing inflammation and improving your body’s energy flow.

What are the holistic benefits of Pure Copper?

Arthritis Pain Relief: Users may experience relief from arthritis and joint pain. Copper's anti-inflammatory properties may reduce inflammation and enhance blood circulation, promoting natural healing and pain reduction.

Skin Health: Copper supports collagen and melanin production, nurturing healthy skin. Wearing our bracelet releases copper ions, which may enhance your skin's natural radiance.

Energy Balance: Balance your energy and vitality with the precision of a link design. Feel grounded and energized, amplifying your overall well-being.

What are the holistic benefits of Magnet Therapy?

Pain Relief: Neodymium Magnets may help to provide targeted pain relief. By improving blood circulation and reducing inflammation, ensuring comfort and well-being.

Improved Energy Flow: Experience balanced energy flow as the magnets may enhance your body's vital energy, promoting overall wellness. 

Better Sleep: Enjoy improved sleep quality. Balanced energy contributes to a restful sleep, ensuring you wake up refreshed and revitalized.

Can I wear my copper bracelet all the time?

I'd recommend to ensure the longevity of your special piece to take off your copper jewellery before doing any prolonged exercise, swimming or showering.

Copper is a soft metal so be careful not to scratch it against a hard surface.

Take care to store your jewellery in a dry, cool place, preferably in a soft pouch or jewellery box.

How do I clean a copper bracelet?

Pure copper can change colour due to oxidation from sweating or heat.

There is a thin layer of transparent oil on the surface of the bracelet, which slows the rate of oxidation. It shouldn’t affect the copper benefits, and it will wear off over time.

I send out a care instruction card with the bracelets too, so you can clean them properly when they tarnish.

To easily clean your copper jewellery follow these steps:

  • Mix 1 tbs of white vinegar with 1/2 tsp of salt in a small cup.
  • Soak a soft cloth in the mixture.
  • Wipe your copper jewellery with the wet cloth.
  • Rinse the jewellery under water and dry with a towel.

The Link Bracelet is too big, can I re-size it?

Yes, the Link bracelet and the Vine bracelet can be re-sized by removing some of the links, it’s like a metal watch band. 

If you take the bracelet to a watch repair shop they will do it for you, approx $15. 

We also supply DIY Bracelet Adjusters so you can remove the links yourself. Here is the link to purchase.

My wrists are quite big/small, will the Tree of Life bracelet fit?

The Tree of Life bracelet is adjustable, you just gently pull it open and push it closed so should be no problem fitting onto an adult wrist size.

If you have a small wrist or you are purchasing for a child we have a smaller size available, see link here.

Does copper make your skin go green?

I haven’t had that happen to me and I wear my copper bracelet every day. I take it off before exercising and showering though.

Sweat can cause oxidisation with pure copper. If at any stage you have a green tinge on your skin under the bracelet you can easily wash it off with soapy water.

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I'm having trouble placing an order. What should I do?

If you are on a mobile it could be a network issue. Try back in an hour to see if it has resolved.

Or try opening this website in an Incognito tab in your browser.

Can I modify or cancel my order?

Yes you can, if you've already placed your order please reply to the Order Confirmation email you received ASAP with any changes required.

What are your shipping costs?

We offer flat rate shipping for $5.95 on all orders Australia-wide.

An Express option is available at checkout.

For international orders, shipping costs will be calculated at checkout.

Where do you ship your products from?

All orders are shipped from Melbourne, Australia.

What are the shipping options and delivery times?

Standard shipping is applied on all orders. We also offer Express shipping for an additional fee.

We post every business day using Australia Post.

You will be sent a tracking number and tracking link once your order has been packed. You can use the Australia Post tracking link to follow your orders journey to you.

The estimated delivery time varies depending on your location and the shipping method selected. 

  • Standard Shipping within Australia - 2 - 8 business days
  • Express Shipping within Australia - 1 to 4 business days

For International deliveries we use DHL Express.

  • Express International Shipping: 2 to 10 business days

Please note that these are only estimates, and actual delivery times may vary. 

I didn't receive an order confirmation. What should I do?

Our shop is automatically set to send you a order confirmation as soon as you place the order.

Please check your junk mail/promotions folders.

The email will be sent from samara@abetter.com.au

Subject starts with "A Better order"

If you still can't locate it please contact me on the form below.

I didn't receive a tracking number. What should I do?

Our shop is automatically set to send you a shipping confirmation as soon as we pack your order. We try to pack all orders within 24 hours of ordering.

Please check your junk mail/promotions folders.

The email will be sent from samara@abetter.com.au

Subject starts with "A shipment from order"

If you still can't locate it please contact me on the form below.

My order hasn't arrived. What should I do?

Please check the tracking link on your shipping confirmation email for updates from Australia Post on your delivery time.

If there is a delay or issue with your delivery, please contact me on the form below. I can place an enquiry direct with Australia Post for you.

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Do you have Afterpay?

No sorry, we have ZIp Pay if that helps!

What payment methods do you accept?

We utilize Shopify as our trusted payment gateway, ensuring a seamless and protected transaction experience. You can choose from a variety of payment options, including:

  1. Major Credit Cards: We accept all major credit cards, including Visa, MasterCard, and American Express.
  2. Digital Wallets: Enjoy the convenience of using Apple Pay and Google Pay for swift and hassle-free transactions.
  3. PayPal: For those who prefer PayPal, it's a convenient option that allows you to use your PayPal balance, linked bank account, or credit card.
  4. ZipPay: A convenient payment solution that allows you to shop now and pay later.

Is my payment information secure?

Yes, we partner with Shopify, a trusted e-commerce platform, as our payment gateway.

All transactions, including the input and processing of payment details, are encrypted and safeguarded through secure SSL (Secure Sockets Layer) technology. This encryption ensures that your personal and financial information remains confidential and protected.

If you can't find the answers you're looking for, please reach out below:

Samara Amadi

samara@abetter.com.au

+61 421 082 860

Melbourne, VIC, Australia

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